Contacts
We reply within 24–48 hours.
CryptoSwapp support
Website questions, partnership, and feedback: support@cryptoswapp.net.
Questions about a specific swap
Status, delay, or transaction details are resolved fastest via the support chat inside the swap widget — include your swap ID. If you email us, also attach the swap ID and the approximate order creation time; we will help you reach the partner.
What never to send
Never share private keys or seed phrases — with us or anyone else. Real support never asks for them.